Delivery Rates & Info

Warehouse Update

Please allow 1 - 2 working days for the processing of orders. Orders received after 14:59 will be processed the next working day. Voluspa offers complimentary Standard Delivery on all orders €100.00 and over.  

Delivery Rates

Merchandise Total

Europe Standard (2-6 days)

UPS Europe Express Saver (1-3 days)

€99.99 and Under

€10.00

€15.00

€100.00 and Over

Free

€15.00


Delivery Regions

Currently, we offer delivery to the following European countries: 

Austria, Belgium, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Switzerland, Finland. 

To find a dealer or distributor near you, visit our Store Locator HERE.

For questions or for further assistance, please contact customer service at customerservice-eu@voluspa.com.

For more information regarding order processing times, promotions, and return policy, please view our Shopping Support page HERE.

Holiday Closures

5 April 2021 - Eastern
27 April 2021 - Kingsday
13 May 2021 - Ascension Day
24 February 2021 - Ascension Day
24 December 2021 - Christmas Eve (Customer Service is closed)
25 December 2021  - Christmas (Customer Service is closed)
1 January 2022 - New Year's Holiday (Customer Service is closed)

MORE SHIPPING INFORMATION

  • Receive complimentary ground shipping and a free sample on orders over €100+ (before tax).

  • Shipping costs are automatically calculated based on selected service at checkout.

  • At this time, please allow 1-2 working days to process an order before it ships.

  • During high volume periods (i.e. sales and holidays) orders may experience a slight delay in processing times.

  • We are unable to edit, add or remove items on an order once it has been placed. If there is an issue with an order or it needs to be canceled, please reach out to customer service as soon as possible at customerservice-eu@voluspa.com and we will do our best to accommodate. 

  • We do not ship to Freight Forwarders or Re-Sellers.

  • For more information about shipping orders outside our select European countries please contact customer service at customerservice-eu@voluspa.com.