Shipping Info
Delivery Rates & Info
Please allow 2-3 working days for the processing of orders. Orders received after 14:59 will be processed the next working day. During high volume periods (i.e. sales and holidays), processing times may increase. Voluspa offers complimentary Standard Delivery on all orders €75.00 and over. Please note expedited shipping excludes weekends.
Delivery Rates
|
Merchandise Total |
Europe Standard (2-6 days) |
|---|---|
|
€74.99 and Under |
€10.00 |
|
€75.00 and Over |
Free |
Delivery Regions
Currently, we offer delivery to the following European countries:
Austria, Belgium, Denmark, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden and Finland.
To find a dealer or distributor near you, visit our Store Locator HERE.
For questions or for further assistance, please contact customer service at customerservice-eu@voluspa.com.
For more information regarding order processing times, promotions, and return policy, please view our Shopping Support page HERE.
HOLIDAY CLOSURES
In observance of the following holidays, our offices will be closed on the below days. Orders will begin processing the next business day. This includes any order with expedited shipping.
10 April 2023 - Easter
27 April 2023 - King's Day
18 May 2023 - Ascension Day
29 May 2023 - Pentecost
MORE SHIPPING INFORMATION
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Receive complimentary ground shipping and a free sample on orders over €75+ (before tax).
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Shipping costs are automatically calculated based on selected service at checkout.
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At this time, please allow 2-3 working days to process an order before it ships.
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During high volume periods (i.e. sales and holidays) orders may experience a slight delay in processing times.
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We are unable to edit, add or remove items on an order once it has been placed. If there is an issue with an order or it needs to be canceled, please reach out to customer service as soon as possible at customerservice-eu@voluspa.com and we will do our best to accommodate.
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We do not ship to Freight Forwarders or Re-Sellers.
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For more information about shipping orders outside our select European countries please contact customer service at customerservice-eu@voluspa.com.